Name: PražskýNET
Address: Francouzská 466/66, Praha, 101 00, CZ
Telephone: +420606027727

Question 1

What type of internet do you install?

Accepted Answer

Based on an availability check we choose the best internet technology available for you, such as 5G READY, 4G LTE, ADSL, VDSL2, VDSL3 or fibre-optic cable
Cable connection options keep you online in any weather
On request we can also provide static IP addresses
xDSL is the most widely used internet connection technology in the Czech Republic
The satellite television option also covers areas with no internet availability
We provide fixed wireless internet with unlimited data using the latest 4G LTE or 5G Ready technology, so we cover every place where cable is not available

Question 2

Do you supply equipment with the internet?

Accepted Answer

We always supply new equipment with a 24-month warranty
You can use your own equipment, or ours at discounted prices
Thanks to interest-free instalments you do not pay rental for nothing and the equipment stays yours

Question 3

What does the television offer?

Accepted Answer

You choose from more than 134 TV channels yourself and you can change your packages
With our television you can use services such as 7-day catch-up, recording, TV Archive, video library and time-shift
We have all the cable television channels for you, such as HBO, Cinemax, Nova Sport, Discovery, History channel, Jim Jam, Disney channel, JOJ, Brazzers, Seznam TV,..
Thanks to the smart app you can watch television on your phone, tablet, laptop or PC
We offer leagues such as: the Champions League, the Czech first football league, the Premier League and the ice hockey Extraliga
We set up IP TV that lets you pause the programme you are watching and play it from the beginning, or record it and watch it later

Question 4

When can you install the internet?

Accepted Answer

In a hurry for internet? Let us know and we will connect you as a priority
Depending on how busy the technicians are in the given area, we arrange the earliest available appointment for you
We have been setting up internet since 2010, so you are not our first satisfied customer
We can connect you very quickly, with no need to visit a branch, queue or go anywhere

Question 5

What benefits can I get?

Accepted Answer

Reliable internet
The more services you choose, the less you pay
An overview of all services in one place
With some packages and service options you can get subsidised devices such as phones, tablets or laptops on favourable terms
Our operators work 24/7 – so we can attend to you at any time
We can always make your household wireless with Wi-Fi
With an activation we are happy to give you a SIM card on request

Question 6

A foreigner, or listed in the SOLUS register?

Accepted Answer

Not a problem, we speak several languages
A foreigner pays a refundable deposit of 500, 1000 or 2000 Kč, which we return in the billing after 9 months of use
A person listed in the SOLUS register pays a refundable deposit, which we return in the billing after 9 months of use
The refundable deposit for a person in the SOLUS register is 1500 Kč to 2000 Kč

Download speed	Upload speed	Price
250 Mb/s	250 Mb/s	399 ,- per month Standard price: 499,- per month
500 Mb/s	500 Mb/s	499 ,- per month Standard price: 599,- per month
1000 Mb/s	1000 Mb/s	699 ,- per month Standard price: 799,- per month
2000 Mb/s	2000 Mb/s	799 ,- per month Standard price: 899,- per month

Home internet

Internet options